The Career Space Of
Caroline Windisch

Enterprise Sales & Account Leader for AI in healthcare & life sciences · Mental Coach. Leading complex, multi-stakeholder engagements across pharma, MedTech, and global health — from first conversation to contract close — with a strong practice in team building and team health.

office@carolinewindisch.com LinkedIn
Experience
2024 — present
Client Manager Digital Health & AI
Zühlke Engineering Austria
2021 — 2024
Client Manager Health · Program Manager
Zühlke Engineering Austria
2020 — 2021
Agile Project Manager
Radar Cyber Services GmbH
2019 — 2020
Agile Project Manager
msg Plaut Austria GmbH
2018 — 2019
Project Management Office & Business Development
Joanneum Research DIGITAL
Selected Engagements
2024 — present
Engagement Manager | Alzheimer's Association

Engagement manager for a digital-health product serving an international Alzheimer's association; ensured customer satisfaction through regular, transparent communication.

2024 — present
Country Leadership Team | Austria

Key member of Austria's country leadership team — strategic decision-making on local business operations, revenue growth, and mitigation of regional issues.

2024
AI Consulting & Transformation Project | Pharma

Data and AI consulting for a pharmaceutical company — advising on data foundations, AI adoption, and the transformation groundwork to put both to productive use.

2023 — 2024
Delivery Lead | Global Research Imaging Platform Program

Program management of 30 team members across 5 projects building a multi-tenant portal that lowers barriers to “big imaging data”; drove customer engagement and contract negotiations.

2023
Digitalization Consulting | Disease Management System

Consulted a public-services customer on digitalization strategies to improve disease-management processes and supported contract negotiations.

2021 — 2022
Delivery Lead | AI Speech Recognition

Led a 35-person program (three product teams) at a multinational speech-recognition & AI software corporation — security remediation, product integration, and development.

2021 — 2022
Consulting | Digital Transformation Project

Consulted an Austrian corporation on a digital transformation project — strategy, process optimization, and agile ways of working.

2020 — 2021
Internal IT & Software Operations (DevOps) Management

Managed internal IT and DevOps teams; introduced agile methodologies and supported the teams through crisis management.

2020 — 2021
Project Manager | Next Generation Platform Migration

Onboarding of new customers to a cyber-security product, including planning and execution of legacy data migrations to the Next Generation Platform.

2020
Project Manager | Modernization of Austrian Customs Office

Digital realization of merging nine customs entities into one organizational unit; stakeholder management across public ministries, contract negotiations, and steering-board reporting.

2019 — 2021
Program Manager | Excise Movement & Control System (LU / AT)

Program of four Scrum projects modernizing the Austrian and Luxembourg EMCS platform to meet EU regulations and Court of Audit input.

2019 — 2020
Project Manager | Digital Ark Austria Preparation

Digitalization of artifacts for Austria's national archive and museum of modern art; introduced the Scrum framework and coordinated external communication streams.

2019
Project Manager | Compuritas Portfolio & Market Exploration (IT)

Coordinated an IT-refurbishment portfolio and market exploration in Italy using Scrum; risk management and progress reporting.

Skills | Areas of Expertise
Leading complex digitalisation and AI projects across industries
Consultative sales, business development, and building long-lasting partnerships
Stakeholder management, contract negotiations, and multinational project delivery
Consulting on digital and AI transformation and process optimization
Managing cross-functional teams with a focus on efficiency, team building, and conflict resolution
Improving healthcare systems through digital value creation
Digital Health Public Services (Health) Research & Development Insurance Cyber Security Industry
Services
Sales
Business Development & Consultative Sales

Building enterprise pipeline and winning complex engagements in healthcare & life sciences — outbound, consultative sales cycles, and long-term account development.

Consulting
Digital & AI Transformation Consulting

AI adoption, process optimization, digital value creation, and the adoption of agile methodologies tailored to regulated, high-stakes environments.

Programs
Agile Program & Delivery Management

Running complex, multi-stakeholder digitalization programs end to end — from strategy through delivery — across health, public services, and cyber security.

Coaching
Team Health & Mental Coaching

Certified mental coaching, team building, and conflict resolution to keep cross-functional teams effective, resilient, and well.

Negotiation
Stakeholder & Contract Management

Multinational contract negotiations, steering-board reporting, and alignment across ministries, partners, and executive boards.

Education & Certificates
2016 — 2019
BA in Business in International Management
FH Joanneum Graz · Oslo Metropolitan University
Professional Scrum Master I
Professional Product Owner I
Professional Agile Leadership I
Project Management Professional (PMP)
IPMA Certified PM Associate
ITIL 4 Foundation
Mental Coach Certification
CS50x Harvard (ongoing)
Google Project Management Certificate
Google IT Support Certificate
Agile Meets Design Thinking (Alex Cowan)